Online learning is far from new, but with social distancing requiremnets it has become the most viable option for knowledge exchange. As many instructors have learned, it is not easy to bring methods from in-person teaching into an online platform.

Teachers may have the subject matter experience, but that experience is worth much less if you cannot communicate it to your students in an enjoyable way online. Likewise, students are interacting in new ways due to the diversity of functionality in each students’ home space. Therefore, embracing digital literacy and building an understanding of user-centered design and experiences is important for teachers and students who wish to continue working in a digital space.

User Experience and Instructional Design

User experience refers to the total experience a person has with a system or product. This goes beyond just taking the class and includes things like choosing which class to take, and how much people would pay. It also relates to usability. For example, when a user has a problem with the system, how is it fixed?

Measure Success Beyond the Numbers

If you measure the quality of your online class or program by how many students showed up to a class or event, you will only get a small part of the story. Numbers can only tell you so much, and the information you miss might be the difference between retaining students and a dwindling program. Embracing user-centric perspectives in your school or business can bring benefits beyond your online platform when it comes to student motivation and retention and loyalty.

Learning to Build Better Online Learning Experiences

With the massive influx of online classes, it is now more important than ever to provide good experiences for students. However, building new technology into your business can be expensive in terms of time and energy, especially if your students have other needs that you did not plan for and they fulfill them elsewhere.


Published by Nikki M

Applied Anthropologist and Digital Dance Specialist

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