An Annotated Bibliography of Experience Research in Cultural Sites and Institutions

Armbrecht, J. (2014). Use value of cultural experiences: A comparison of contingent valuation and travel cost. Tourism Management, 42, 141–148. https://doi.org/10.1016/j.tourman.2013.11.010 In this study, Armbrecht compares Customer valuation method (CVM) and Travel Cost method (TCM) to study which better assesses use value for cultural institutions. The author compared a concert hall and a museum. This […]

An Annotated Bibliography of Business Anthropology, User Experience, and Customer Experience Research Methodologies

Burgh-Woodman, H. de, & Brace-Govan, J. (2007). We do not live to buy: Why subcultures are different from brand communities and the meaning for marketing discourse. The International Journal of Sociology and Social Policy; Bingley, 27(5/6), 193–207. https://doi.org/http://dx.doi.org/10.1108/01443330710757230 This conceptual paper describes a literature review and case study that the authors utilized to inform a discussion […]

An Annotated Bibliography of Qualitative Research and Analysis Methods

Ahearn, L. (2013). Keywords as a Literacy Practice in the History of Anthropological Theory. American Ethnologist, 40(1). Ahearn studied keywords and titles that she generated from the keywords and title of articles from the American Ethnologist journal. The samples chosen were the years 1982, 1992, 2002, and 2012. On discussing the survey results, Ahearn argues […]